1.0MAKÈN S.r.L.https://www.makenluxury.com/en/dojoadmhttps://www.makenluxury.com/en/author/dojoadm/rich600338<blockquote class="wp-embedded-content" data-secret="1liSUAuIq6"><a href="https://www.makenluxury.com/en/terms-and-conditions-of-sale/">Terms and conditions of sale</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.makenluxury.com/en/terms-and-conditions-of-sale/embed/#?secret=1liSUAuIq6" width="600" height="338" title="“Terms and conditions of sale” — MAKÈN S.r.L." data-secret="1liSUAuIq6" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script> /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://www.makenluxury.com/wp-includes/js/wp-embed.min.js </script> TERMS AND CONDITIONS OF SALE OF WWW.MAKENLUXURY.COM These Terms and Conditions of Sale govern the purchase of Makèn products through the website www.makenluxury.com. We invite you to read them carefully before placing an order. Last updated: January 14, 2026 Seller and contact details The seller is: Makèn S.r.l.Registered office: Viale Lombardia n. 23, 20861 Brugherio (MB), ItaliaP.IVA e C.F.: [INSERIRE]REA: [INSERIRE]PEC: [INSERIRE]Email: info@makenluxury.com For assistance with orders, returns, warranty claims, and complaints, you can write to info@makenluxury.com, indicating the order number if available. Scope of application These Terms apply to purchases made on the website by: Consumers, natural persons purchasing for purposes unrelated to their professional activity. Professional users, if and when Makèn accepts orders for professional purposes. In the event of any conflict between these Terms and other sections of the website (such as the FAQ), these Terms and Conditions of Sale shall prevail with respect to all matters relating to orders, payment, shipping, Withdrawal, returns, refunds, and the statutory warranty. Product information Makèn undertakes to describe its products accurately. However: color appearance may vary depending on screen type and settings, handcrafted production may result in slight differences between items, which constitute a characteristic of the product. If you notice any incorrect information, please report it to info@makenluxury.com. How the contract is concluded 4.1 Order placementTo make a purchase, the user selects the products, enters the required details, chooses the delivery and payment methods, and submits the order through the website. 4.2 Order receipt and confirmationAfter submitting the order, you will receive an order receipt email. This email confirms that the order has been received by the system, but it does not automatically imply final acceptance. 4.3 Acceptance and conclusion of the contractThe contract is deemed concluded when Makèn sends the order confirmation and/or shipping email, or when the product is shipped, depending on what is indicated in the purchase flow. 4.4 Availability and cancellation due to unavailabilityIn the event of total or partial product unavailability, Makèn will promptly notify the customer by email and: where possible, proposes an alternative (such as a different color or a different delivery date), or cancels the order, in whole or in part, proceeding with a refund of any amounts already paid for the unfulfilled portion. 4.5 Order limits and refusalMakèn may refuse or cancel an order, for example in the event of suspected fraud, obvious errors in the information provided, product unavailability, or abnormal order quantities. In such cases, Makèn will inform the user and, if already collected, refund the amounts due. Prices, taxes, and delivery costs 5.1 PricesPrices are indicated in euros. Unless otherwise stated, prices for deliveries within Italy and the EU include VAT. 5.2 Delivery costsAny delivery costs are indicated before order confirmation and summarized in the final total. 5.3 Duties and taxes outside the EUFor deliveries outside the European Union, any duties, local taxes, customs charges, or customs clearance costs are generally borne by the recipient, unless otherwise expressly stated before the order is placed. 5.4 Pricing errorsIn the event of an obvious error in the price or description, Makèn may cancel the order and propose the correct price. If the user does not accept, the order will be canceled and any amounts paid will be refunded. Payments 6.1 Accepted payment methods On www.makenluxury.com we accept: Payment Cards (credit and debit cards enabled for online payments, on major circuits). PayPal. The availability of a specific method may depend on the country of purchase and any technical limitations of the provider. 6.2 Timing of Charge Card: The total order amount is normally charged at the time the order is sent. PayPal: The total order amount is normally charged upon confirmation of payment on PayPal. For pre-orders or customized products, different charging rules will be clearly indicated on the product page and/or in the summary before order confirmation. In case of order cancellation due to unavailability, Makèn will proceed with a refund as provided in the “Withdrawal and Refunds” section. 6.3 Payment Security Payments are managed through specialized providers and secure channels. Makèn: Does not store full card data. Receives only the information necessary to manage the order, such as payment outcome and transaction ID. For certain transactions, Strong Customer Authentication may be required (e.g., verification via app, SMS, or systems like 3D Secure), in accordance with applicable security standards and rules. 6.4 Verifications and Fraud Prevention To protect both customers and the company, Makèn may perform reasonable checks on anomalous or suspicious orders and may request additional information strictly necessary to verify the transaction (e.g., contact detail confirmation). If verification is not successful, the order may be cancelled, and any amounts charged will be refunded. 6 Refund Times and Methods The refund includes the price of the product and, if due, standard delivery costs. The refund is issued within 14 days of receiving the notice of withdrawal. Makèn may withhold the refund until the product is received or until proof of return shipment is provided, whichever occurs first. The refund is processed using the same payment method used for the purchase: Card payments: Refund to the same card. PayPal payments: Refund to the same PayPal account. Actual credit times may depend on the bank or the payment method provider. Delivery 7.1 DestinationsMakèn delivers to the areas indicated during the checkout process. 7.2 Delivery TimesEstimated times are indicated on the website and/or during the ordering phase. Times may vary due to: destination, periods of high demand, customs checks (non-EU), force majeure or temporary unavailability of the carrier. If delivery times change significantly, Makèn will notify the customer. 7.3 CarrierDelivery is carried out by a carrier selected by Makèn. Tracking information, if available, will be provided by email. 7.4 Transfer of RiskFor Consumers, the risk of loss or damage passes to the customer upon delivery, when the customer or a third party designated by them physically takes possession of the products. If the customer chooses a carrier other than those proposed by Makèn, the risk may pass upon delivery tohttps://www.makenluxury.com/wp-content/uploads/2025/09/logo-maken-nero.png762921